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Here you will find quick answers
FAQ.
How to install an eSIM?
Install an eSIM is easy, just scan the QR code you received in your email or add the details manually. Check our complete Instalation guide Here
Will my eSIM work with my Phone?
Most phones made in 2018 or later are eSIM-ready. Here are three quick ways to check.
There are three ways to check. The fastest way is open your phone's keypad and dial*#06#. A screen will pop up showing your IMEI. If you also see anEID(a long 32-digit number), your phone supports eSIM. That's the whole test.
Other methods and additional details can be found Here
Does an eSIMs work with my tablet?
Short answer: yes, as long as your tablet has cellular hardware and eSIM support. Here's how to tell in under a minute.
Check your model name or your original order receipt. If it says"Wi-Fi + Cellular","5G", or"LTE", you're in the running. If it says "Wi-Fi only," you'll need to tether off your phone instead (which honestly works pretty well — see the hotspot section of any DashRoam plan).
There are more ways to check, please review our blog post with some details here
I bought an eSIM but won't use it. Can I return it?
In general an eSIM that hasn't been installed can be returned. We invite you to review our return policy Here